Permitted Purposes for Request

• The Requestor is an insurance company, or an authorized agent or service carrier, and the records will be used to the extent authorized in the Safe Driver Insurance Plan (SDIP) and for the purposes of complying with the requirements of M.G.L. Chapter 90, §§ 1A, 34A, 34B, and 34H pertaining to motor vehicle liability policies.
• The Requestor is an insurer or insurance support organization, a self-insured entity, or an agent, employee or contractor of such and the records will be used in connection with claims investigation activities, anti-fraud activities, rating or underwriting.
• The Requestor is a federal, state, or local government agency, or a private person or entity acting on behalf of a federal, state, or local government agency, and the records will be used to carry out the official functions of such federal, state, or local government agency.
• For use in connection with a civil, criminal, administrative, or arbitral proceeding in a court or before a government agency or self-regulatory body or to effectuate service of process or for use in an investigation in anticipation of litigation, or the execution or enforcement of judgements, or orders pursuant to a court order. The Requestor must be an attorney or law firm, constable, or licensed private detective, and the professional’s occupational license number must be provided.
• The records will be used in the normal course of business by a legitimate business or its agents, employees, or contractors, BUT ONLY (i) to verify the accuracy of personal information submitted by the individual to the business or its agents, employees or contractors, and (ii) if such information as so submitted is not correct or is no longer correct, to obtain the correct information, but only for the purposes of preventing fraud by, pursuing legal remedies against, or recovering on a debt or security interest against, the individual. Appropriate documents identifying the Requestor are required. A photocopy of the ID will be made to file with the request.
• The Requestor is an employer, or its agent or insurer and the records will be used to obtain or verify information relating to a holder of a commercial driver’s license that is required under the Commercial Motor Vehicle Safety Act of 1986 (49 U.S.C. App. 2710 et seq.) or M.G.L. Chapter 90F.
• The records will be made available to law enforcement agencies and towing companies to be used in providing notice to the owners (including lienholders) of towed or impounded vehicles.
• The Requestor is a licensed private detective business or licensed watch, guard or patrol agency (which may include a security service) licensed under the provisions of M.G.L. c. 147, §25, or under the laws of another state, and the records will be used only for one of the permitted uses contained in items 1-12. (The Requestor must indicate the permitted use(s) (by also initialing that category) and produce a valid and unexpired professional license assigned by the Colonel of the Massachusetts State Police or by the licensing official of the state where licensed.)
• The Requestor has obtained the notarized, express written consent of the individual to whom the information relates to obtain such information. (Original notarized Voluntary Consent from the individual to whom the information relates must accompany the completed Request.)
• The records will be used in connection with matters of motor vehicle or driver safety and theft, motor vehicle emissions, product alterations, recalls or advisories, performance monitoring of motor vehicles, motor vehicle parts or dealers, motor vehicles market research activities or survey research, or removal of non-owner records from the original owner records of a motor vehicle manufacturer. A written explanation detailing the reasons why you believe you qualify within this category must be attached to this document.
• The records will be used in research activities and for use in producing statistical reports, provided that any personal information shall not be published, re-disclosed, or used to contact the individual. A written explanation detailing the reasons why you believe you qualify within this category must be attached to this document.
• For any other use specifically authorized under state law if such use is related to the operation of a motor vehicle or public safety. A written explanation detailing the reasons why you believe you qualify within this category must be attached to this document.

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*Fees: No fee(s) unless time required to search, compile, segregate, redact or reproduce record requires more than 2 hours. After 2 hours, $25.00 per hour will be assessed along with the actual cost(s) for any storage devices or materials (if any) that are provided.

Denied Requests: Should your request be denied, written notification will be given detailing the reasons behind the denial.

Generally, reports are available within 10 business days. If we are unable to meet this timeframe, written notification will be given. Questions/concerns, call 781-862-1235.

**Public access to local government records are governed by Massachusetts General Law, Chapter 66, Section 10 and the provisions of the Federal Driver Privacy Protection Act, as amended, 18 U.S.C.§2721**